Appointed initially to stabilise the building and site at a busy multi-use community and hospitality venue comprising bar, commercial kitchen, function suites, sports pitches and external areas. Role subsequently expanded to full General Management while retaining responsibility for all facilities and compliance.

• •Managed all PPM and reactive maintenance across building fabric, plant and services, maintaining a forward maintenance register and scheduling works to minimise disruption to bookings and lettings
• •Coordinated and supervised all contractors, reviewing RAMS and method statements prior to mobilisation and issuing permits to work where required
• •Maintained full L8 Legionella compliance — oversaw risk assessments, implemented temperature monitoring and flushing regimes, and maintained auditable records
• •Managed fire safety programme including monthly and weekly alarm tests, emergency lighting inspections, fire risk assessment reviews, extinguisher servicing and evacuation drill coordination
• •Coordinated EICR and PAT testing programmes, maintaining asset registers and ensuring all certification was current and accessible
• •Managed gas safety compliance including annual boiler servicing, CP12 documentation and plant maintenance records
• •Conducted COSHH assessments and maintained H&S records, accident books and risk assessment documentation
• •Tendered and let maintenance contracts, evaluated quotes and managed contractor performance against agreed SLAs
• •Managed facilities and maintenance budget, controlling costs, negotiating with suppliers and reporting against targets to the Board of Trustees
• •Implemented digital systems for logging maintenance requests, scheduling recurring tasks and tracking completion
• •Carried out minor building repairs and improvements directly, reducing contractor call-out costs
• •Held Personal Alcohol Licence; maintained a five-star food hygiene rating throughout tenure
• •As General Manager, led a team of fifteen staff, managed P&L and reported to the Board — centre achieved its highest ever grossing day, week, month and year during this period

Responsible for the full facilities management and day-to-day operation of a large multi-use community centre serving a broad range of user groups, community organisations and commercial hirers.

• •Managed all planned and reactive maintenance across the building and site, coordinating contractor attendance and supervising works through to completion and sign-off
• •Reviewed and maintained RAMS, method statements and insurance documentation for all contractors working on site
• •Managed Legionella monitoring programme — maintained temperature logs, flushing records and coordinated periodic risk assessments
• •Coordinated fire safety compliance including alarm testing schedules, emergency lighting checks, FRA reviews and liaison with the fire authority
• •Liaised with Havant Borough Council, statutory inspectors and enforcement authorities on building compliance and condition matters
• •Conducted and maintained risk assessments, COSHH records and health and safety documentation across all areas of the building
• •Acted as designated keyholder — responsible for alarm response, security and first response to building emergencies out of hours
• •Managed room bookings, hire agreements, licences and all compliance documentation associated with lettings
• •Managed budgets for the centre including income, expenditure and reporting against targets
• •Ensured compliance with safeguarding, GDPR and equality requirements across centre operations
• •Implemented improvements to signage, layout, booking processes and internal communication systems

Joined as a field installer gaining hands-on experience of telecoms infrastructure installation and testing. Progressed to an office-based compliance and contracts role supporting field engineering operations across the South of England.

• •Prepared and reviewed method statements, risk assessments and RAMS for field engineering activities, ensuring compliance with company standards and legislative requirements
• •Planned and scheduled installation and maintenance works, coordinating resource allocation across engineering teams and third-party contractors
• •Liaised between customers, field engineers and subcontractors to ensure accurate information flow and timely delivery
• •Used internal CAFM and job management systems to log faults, track assets, monitor job progress and maintain compliance records
• •Ensured all engineering works met regulatory obligations and company quality standards prior to sign-off and handover

Progressed from trainee through to full contracts management responsibility across a portfolio of commercial fit-out, refurbishment and maintenance projects.

• •Managed contracts from initial survey and quotation through to programme, delivery and handover
• •Prepared and reviewed RAMS, CDM documentation, O&M packs and health and safety files
• •Coordinated and supervised trades including electricians, plumbers, decorators and groundworkers
• •Managed labour and subcontractor programmes, monitoring progress and resolving site issues
• •Administered variations, managed defect resolution and prepared documentation for final account
• •Maintained site records, progress reports and all statutory compliance documentation throughout each project
• •Developed commercial awareness through direct client liaison, cost management and supplier negotiation

Design and delivery of websites, applications and automation systems for small businesses. Responsible for all technical delivery including architecture, hosting, DNS, SSL, integrations and ongoing maintenance.

• •Designed, built and maintain client websites including blmotorcyclesltd.co.uk, dj-waste.co.uk, dudleymotors.co.uk, villagebakeryandcafe.co.uk, wonderingsoulstudio.co.uk, marzerpro.co.uk and primordialstone.co.uk
• •Built a full dropshipping e-commerce platform for BL Motorcycles Ltd, including N8N-based automations for eBay listing creation and management, customer follow-up and catalogue maintenance across hundreds of live products
• •Developed and maintain a multi-agent AI ecosystem (Antigravity Orchestra and JaiOS) for automated content management, site monitoring and routine workflow execution across the client portfolio
• •Built and deployed a bespoke facilities management compliance application for Manor Barn Care Group, covering Legionella monitoring, fire safety schedules, RAMS registers and routine inspection logging
• •Designed and implemented an automated HACCP food safety logging system for the same group, replacing manual paperwork with a structured, auditable digital process
• •Manages all hosting infrastructure, domain configuration, SSL certificates, email routing and third-party integrations for all client sites

Engaged to overhaul compliance and operational systems across a care home group, alongside providing part-time culinary cover.

• •Designed and implemented a bespoke facilities management application to log Legionella checks, fire safety tasks, RAMS records and routine building inspections — replacing ad hoc spreadsheets with a structured, trackable digital system
• •Built and deployed an automated HACCP compliance logging system, enabling consistent daily food safety recording across the group and simplifying audit preparation
• •Negotiated supplier contracts across the homes, achieving significant reductions in food and consumable costs
• •Introduced standardised menus, prep lists and service procedures to improve consistency and reduce waste